REVIEW: NeoStrata Problem Dry Skin Cream

NeoStrata Problem Dry Skin Cream

In an earlier post, Neat Feet Feat, I mentioned how my heels have become unusually dry and the skin cracked because I wasn’t able to file and moisturise them every few days as normal.

It’s incredible how quickly they became rough and uncomfortable. Feet, like the rest of our skin, feet need to breathe and stuck inside tights, socks and boots, you can see how they suffer during the winter months.

I’ve been offered the opportunity to trial an intensive dry skin treatment cream by NeoStrata called Problem Dry Skin Cream.

NeoStrata Problem Dry Skin Cream is a rich cream formulated with 20% Alpha Hydroxy Acid (AHA) to smooth and moisturise severely dry, rough and thickened skin, such as knees, elbows and heels.

AHAs have a remarkable effect on the top-level of the skin and dissolve the bonds of thickened dead skin cells on the surface of the skin resulting in even exfoliation.

Exfoliation at the top layer of the skin leads to increased cell renewal in the middle layers.

Significant improvement has been demonstrated in heavily calloused skin in as little as 3 weeks when NeoStrata Problem Dry Skin Cream is used once daily.

The highly emollient beeswax and skin conditioning oils help to reduce skin roughness instantly and provides long-lasting effect.

The fragrance-free formulation also contains Pro-Vitamin E and Maltobionic Acid which help stimulate repair in deep skin layers.


  • Apply twice daily to skin as tolerated
  • Reduce application to once daily or every other day on sensitive areas such as face, underarms, behind knees, bend of arms, and groin
  • Test skin tolerability on a small inconspicuous area of the body prior to using on sensitive skin or on children
  •  Daily use of sunscreen or sun avoidance is recommended with use of this AHA product and for one week after to minimise the risk of sun sensitivity/sunburn
  • Not suitable for sensitive skin – Which is why I’m running my usual patch test first.


This cream gets rid of all your dry skin. I use it on my elbows and knees before I use fake tan. <That’s a great idea! It’s the best I’ve ever tried.

I bought this cream to use on the hard skin on my feet. I was amazed at how quickly it worked and how lovely and soft my feet are now. I am no longer ashamed to wear sandals without tights and can’t wait for the summer.

This is no mere cracked heel cream, it can also be used by people suffering from scaling and flaking associated with hyperkeratosis, psoriasis and keratosis pilaris (rough bumps), to help relieve their symptoms.

Sandal weather is still a couple months away – although we’re supposed to have a warm April here in the UK, so I’m really pleased to be starting this trial now.


Because of the high potency of NeoStrata products coupled with my super sensitive skin, I did a very cautious 3-week patch test.

When I used the product on my heels, it took less than a week to completely smooth and hydrate the skin. Impressed, I also trialled this product on my mum. Like many older women, her heels aren’t a huge priority, although they should be. On every visit, her chiropodist emphasises the importance of keeping feet and shins moisturised, especially when you’re over 60.

This time, it took 3 weeks of twice daily application (tailoring off to every other day), using a smear of product to ‘fill in’ the deep cracks and soften the rough areas. We will be trialling the cream on her shins, knees and elbows in the weeks to come.

The off white emollient is fragrance-free but smells slightly vinegar-y for a couple of seconds before it’s rubbed in. Upon contact with skin, the cream becomes transparent and a little slippery – something to remember when applying to heels.

Once again, remember to use sunscreen if you’re going to apply it to any exposed areas.


  1. May 11, 2015 / 8:05 pm

    Oh, I thought this would be a personal review…? I actually have tried this (here in the U.S.) – not a bad little product, IMO. Mel at eyecreamadvisor

    • May 14, 2015 / 3:07 pm

      Hi Melanie,
      Thanks for commenting.
      We like to trial products fully before we post a final review (which is above).
      This cream is strong stuff, we’ve barely made a dent in it, but we’re going to trial it on other areas of the body now we know it actually works.

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